Tips Account

[bagelboss]

My restaurant uses a Weebly Store migrated from the legacy Square Online Store. In the "Pickup" settings is a toggle to enable order tipping at checkout... While that's WONDERFUL for my staff, the way the Weebly Store handles the accounting, it essentially is selling at "TIP" item.

Are there plans to properly report the Weebly-generated customer tips into the Square Tips account? Until then, it is a nonstarter to "enable" the option. 

[Adam7]

Thanks for posting, @bageboss; just to clarify, in your Square account it's treating the tip like it's another item on the order?

[bagelboss]

Affirmative. A customer applied gratuity to a Weebly order will add a "TIP" item to the order. It will not post that to the Square Tips account, but instead as an open dollar amount applied to a TIP sale. 

[Adam7]

Ok, thanks for clarifying! I'll pass your feedback on to the rest of the team.