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Sales Tax Not Calculating
All of the sudden today it is not adding sales tax to orders. Please help!
Also, the tax exempt box is NOT checked. I dont know what else i should be looking for on why it's not calculating.
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From what I see in your store settings it looks like you need to set up sales tax, @SaylorH. This screenshot is from Store > Setup > Taxes:
If you click on the Setup link on the right and finish that it should charge sales tax for you.
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@Adam I went into setup as you suggested and got that added but it is not calculating the correct percentage. I did an override on it and it's still not working. The reason that wasnt filled out is because last time I talked to support they said they it would automatically calculate from my store address, which is what it was doing up until today.
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We do automatically calculate tax provided it's set up to use it in Store > Setup > Taxes. I'm surprised it was charging tax before if you hadn't set anything up. Is it local state tax for you is incorrect, or did you enter an address in another state?
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