Remove Paypal Checkout

[Peter65]

Hi,

We have downgraded to the starter pack. I have removed the page that had the store on it but I still get this error message when publishing. Click on 'Manage' does not take you to the place where it can be removed. How do I resolve?

Your site is using features your plan does not include. Upgrade now or remove the following features to publish your site.
Modify or remove these premium elements and features:

Paypal Checkout

Regards

Peter

[Adam7 · Accepted solution]

Sorry for the trouble, @Peter65. Sounds like you need to go to Store > Checkout and disconnect from PayPal.

[Peter65]

Thanks Adam!

[Adam7]

No problem!

[ser1]

I am trying to remove paypal as a payment option but i am in checkout and there is no option to disconnect only options to connect the 2 credit cards. 

[Adam7]

This is probably because you're logging in from an account which is an editor of the site and not the site owner, @ser. If you log in as the site's owner you should see an option to disconnect PayPal.

[Moaoun]

How can I stop auto payment? please

[Bernadette3]

Hi @Moaoun For which website? Or do you mean stop payment for a service in your account? 

[JanaB1]

I don't have an active store on my site so this solution doesn't work for me. Why doesn't manage route you to where you can turn paypal off. This is a horrible UX flaw. 

[Bernadette3]

Hi @JanaB What is the problem you are having? Do you get an error when you try to publish? 

[marcjames]

I am expirencing the same issue. Cannot publish Connected Site because of the Paypal Check Out. I have read the above but I am unable to find the store. It is listed at the top of my other sites but not on the site I want to remove it from. 

[Adam7]

Which of your sites are you having trouble with, @marcjames? I can try disconnecting it for you.

[marcjames]

boxingmalta.com

#Next Generation 

[Adam7]

Thanks! I've disconnected PayPal for you.

[Company3610]

Hi Adam, I read someone else's Lounge me sage and they are connected to Stripe and PayPal where for I go with Weebly, if I want to add PayPal? I already have PayPal business do you work with this?

[Adam7]

From your dashboard, go to Settings > Checkout and you can connect to PayPal there in addition to Stripe or Square.

[DirectorELMHS]

Hi Adam,

I am also having the same problem with removing Paypal checkout on our elmhsresources page. 

[Ellie_]

Hi there @DirectorELMHS

Are you able to verify the domain name of the website you are looking to disconnect PayPal for?

[charhager]

Hello admin-

I too am having this issue. I upgraded over the summer to a business site and then decided it wasn't right for me/ my needs. I have been battling with the customer service email to try to get this disconnected/removed to no avail. Over the last few months I have been charged numerous times for this feature I have been trying to remove as well as was just charged a few extra times when I tried to copy the account and switch back to a starter account. The process of settings --> checkout --> remove is not an option for me. Please advise on other steps. This is reallllllllly frustrating and convincing me to leave weebly. (after 10+ years using this platform)

[Adam7]

Thanks for your post, @charhager. 

I've refunded the two most recent renewal charges and removed the service so you don't get charged again. If you want to publish the site using the custom domain again, you'll need to upgrade to a paid plan (although it does not need to be the Business plan).

[greggleberry]

Hi Guys, I am having same trouble as I downgraded to free version as I am not using shop anymore.

My problem is that my Shop tab has disappeared so I cant disable PayPal. 

I have checked I am using my correct log-in so that should be ok?

Thanks in advance, Greg.