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Pre-filled fields on Checkout page
Hi,
One of the main complaints we have from our customers is that the checkout process is unnecesarily lengthy. For example, the Checkout page asks for a customer's email, first & last name, and then phone number. A couple of steps later, in the billing section, it asks for the same information all over again (email, first & last name, phone number). Most of our customers purchase products using their phones and to enter this information twice (especially on a phone) is quite time consuming and frankly, unnecessary.
It would be a huge help if the information entered in Step 1 on the checkout page was simply pre-filled and editable in the Billing section. This way, customers do not need to enter the SAME information twice, but can edit if required. It's a relatively simple feature but would add real time savings.
Thanks!
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Thanks for the suggestion, @GreensWines. If you have a moment, this would be a great post to make on our Vote on Features board where other customers can add kudos to it.
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