Notifications of sales from weebly and paypal both stopped working this month

[plquail]

I just had a customer reach out to me on FB about an order she placed almost 3 weeks ago.  I never got a notification email from weebly or paypal, yet her order processed and she paid thru paypal.

I have had this site for over 3 yrs and this has never happened, how does it get fixed?

Thanks

Lori

Gaianaturalsskincare.com

[Adam7]

Hey @plquail!

Sorry to hear that.  Does the order show in Store > Orders for you? Is that the only one?

[GJ1]

THIS HAPPEN WITH MY PAGE TOO AND I NEED TO SOLVED BECAUSE THE CUSTOMERS DON´T RECIEVE THE PACKAGE ON TIME. THE ORDER IS IN THE STORE BUT WE NEVER NOTICE IF WE DIDNT RECIEVED THE MAIL.

[ccdeleo]

We had an order come through Paypal yesterday, but no notification from Weebly. I checked and the order is showing up on the backend. Please tell me how to fix this problem.

Thanks, Carol

[Queso]

Sorry for the trouble, ccdeleo. Have you been in touch with support directly? They should be able to check in more detail than we can here.