Kinsey
04-06-2020
06:01 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Logo Link is broken at Checkout
Thank you in advanced for your help with this! I have a ecommerce page and when you get to the checkout, it no longer displays our logo. It displays the broken image link icon and the text describing the image. How can I fix that?
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
5 REPLIES 5
Adam7
04-07-2020
10:44 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Can you try removing and re-adding your logo again, @Kinsey? It's possible that will fix what you are seeing.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Kinsey
04-07-2020
02:32 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hey Adam!
Thank you for your response! I did try that and it did not fix the issue. It is so strange!
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Adam7
04-08-2020
01:13 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
That is really strange! Can you contact our support team about your logo? If needed they can escalate it to our engineers for investigation.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Kinsey
04-09-2020
08:15 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
I will do that! Thank you for your help Adam!
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Adam7
04-09-2020
11:31 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
You're welcome!
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report