I enabled Tipping on my store but the reporting does not break out the tips

[vanweb]

I enbled Tipping on my Weebly store at 10% degault and it shows on individual orders, but when I run an order extract the tip is not indicated. Which means to pay the employees their tips I have to manually open every order and manually add all the tips together. Is there a way I can run a Tip report?

[Bernadette3]

 That's a good question, @vanweb. Where are you running the report? From the Square dashboard, or are you retrieving the data from the order export option on the Weebly dashboard? 

[vanweb]

I tried both places on the square dash there is no breakdown at all just the order totals.. on weebly dash order export it breaks down product and taxes but no tip.. it almost seesm like it is grouping the tip amount into the taxes but no where is it separate. Any insights on how I can see this?

[Adam7]

I've heard from other customers that in the Square Dashboard tips are listed like another item and not explicitly as tips. I don't think there's a way to get the reporting you want until we make some additional changes, unfortunately. We'll share your feedback with the team, because reporting on tips is definitely something we'll want to add.

[vanweb]

No details show up in the Square dashboard from Weebly orders only the total amount from what I can see. If it would show up as a separate item I could live with that but in Weebly it does not and in Square it shows only total of the order.

[Adam7]

On an order detail page in Weebly it should show the tip separately. I took a look some of the recent orders you received in Orders and I see a tip listed separately on the individual order pages. I don't know about the Square Dashboard, but in Weebly it should be listed separately at least.