Don't have a phsyical address for selling a service

[EE7]

I do not have a phsyical store location, because I am selling an online service.  But the email notification that goes out to customers when they purchase something will have my home address on it.  I don't want that!!  What do I do? 

[bobafett]

@EE7: rent a PO Box or get a mail forwarding location.

[salemtactical]

I do agree with the above stated.  I own an ecommerce business and I don't want my home address listed on my page at all. I also don't think that as a small business including myself and my wife, that we should be required to rent a PO BOX.

[Adam7]

Are you referring to the address you enter in Store > Setup > Store Information, or the address you enter in Store > Setup > Shipping?

The latter address is not displayed to customers and is used for our real-time shipping feature and tax calculator.

[GFamilyLawnCare]

I am setting up a service based business but I don’t want people driving by my house expecting a store. Or just knowing where I live In general. Other than rent a P.O. Box how do I change it to show the city I operate in and not San Francisco CA or my full home address where my kids live??

[Bernadette3]

You need to add an address if you are shipping goods. Is your site just going to be an informational site, @GFamilyLawnCare

[albeltra]

Under "Settings" and "General" it says "Store Information" and below its written, "Your company's name and contact information establishes your store's professional presence and will appear on customer receipts." I think what some of us are wondering is if there is a way to bypass this section since some of us strictly have online businesses.

[Bernadette3]

There isn't a way to bypass that, unfortunately. Do you ship physical goods? If so, you will need to have an address listed in case a package is returned or undeliverable. You are also more than welcome to submit this as a feature request, although I don't know if the information in the email is a requirement. We can followup with the product teams to see if this is something that is required as I'm sure there are more and more home businesses operating during this time. 

[Mimi21]

Hi, 

I also have the same concern, however, I will be shipping physical items. Will my personal address show on customers receipt/email/package? 

[dlight1]

I don't ship physical goods and I certainly don't want all my clients knowing my home address.

Can you please provide the status on this?

I see many friends and business professionals I work with and their marketing emails don't have their personal address on it....or any address for that matter!

Help with this would be appreciated.