Creating a Shipping Lable help

[yeshi]

When I'm creating a Shipping lable, I go to connect an account and i get the error "An Account with account_id XXXXXX already exists. You can update the existing account parameters using a PUT request"

Under Shipping > Advanced Settings I have UPS as a connected account.

Please help.

[Adam7]

I replied to your other post with some steps, @yeshi. It sounds like those didn't work for you, though. You've disconnected from UPS in Settings > Shipping, right?

[yeshi]

Yes that is correct.

-PK

[Adam7]

Ok, thanks for trying that. Can you contact our support team so they can take a look?