neatknotsco
04-08-2020
06:33 PM
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Are digital downloads that customers purchase from the site auto-sent?
I have several digital download files for sale on my site that are patterns for crochet and knit. I do not understand the process once a customer buys the digital download. Is the file automatically sent to them? If not, how do I go about doing that? Any help would be appreciated. Thanks!
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Bernadette3
04-10-2020
04:48 PM
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Hi @neatknotsco It looks like you have your site through SiteGround. I don't have access to your account and won't be able to confirm your plan details. You will need to reach out to SiteGround directly. https://www.siteground.com/contact_us.htm
For context, though, the ability to sell digital files on Weebly requires a Business plan or higher.
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