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Error : This site can’t provide a secure connection

Hi everybody. I started a Professional Plan on Weebly last month to make our lab's website. After following all the instructions, our domain provided by our school was eventually connected to the website, as shown in the notification below.

 

Domain was connected.png

 

However, I have waited for 5 days after this notification, but still cannot access to our website. When I try doing that, I get the error below.

Fail to access the website.png

I tried on different browsers including Chrome, Firefox, Safari, but got no success. I sent emails to Weebly Support Team 2 times but they didn't reply, so I posted here to ask for help. Thank you very much!

 

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Hi @drcdlab, thanks for posting and welcome to the Community 👋.

I escalated your issue to our Ecom specialists and there were able to push the SSL through. Your website is now secured !

 

Let me know if there's anything you need help with.

Lou
Community Moderator, Square

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Admin

Best Answer

Hi @drcdlab, thanks for posting and welcome to the Community 👋.

I escalated your issue to our Ecom specialists and there were able to push the SSL through. Your website is now secured !

 

Let me know if there's anything you need help with.

Lou
Community Moderator, Square

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Beste

 

Zou je mij ook kunnen helpen? Ik krijg het maar niet opgelost en probeer al twee weken contact te krijgen met iemand van weebly.

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Hi I am having this issue also 

Paying for the plus subscription and using the sub domain provided by square until the finish the account review from a while ago but when I publish it says the SSL protocols are not secure can this be fixed?

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