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Advised to turn on SSL but it already is and I can't turn it off or on again

Hi
I am unable to open my website www.fibreswest.com.au
Support have sent an email with detailed instructions saying that SSL is not enabled and how to enable it.  When I follow the instructions, it says that SSL is enabled and I am unable to toggle it on or off. Any suggestions or help would be very much appreciated!!
See below for error message:

 

Secure Connection Failed

An error occurred during a connection to www.fibreswest.com.au. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.
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