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I have been asking this question for over 2 months.The "draft previews (thumbnail pictures) no longer appears for sent and draft emails previously created. Without the previews, it takes too long to edit previously created emails. Please fix ASAP.
[personal info removed]
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4 REPLIES 4
I have been asking this question for over 2 months. The "draft previews (thumbnail pictures)” no longer appears for sent and draft emails previously created. Without the previews, it takes too long to edit previously created emails. Please fix ASAP. This problem is happening to several of your customers.
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Thanks for posting about this, @gcoggs. Have you submitted any cases to our support team about this? If not I recommend that you do so they can escalate this or link your case to an open bug ticket.
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I have asked 5 times!! I have no reply!!
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It looks like there's a bug ticket open with our engineers about it, so hopefully they resolve the issue soon. At least one of your cases is linked to that, so you'll get notified by email when it's fixed.
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