Solved: Re: how do i stop my logo from being blurry? - Page 2

Pudds · ‎07-11-2017

I have uploaded my new professionally created logo in numberous sizes, as recommended and others, and it always comes out blurry!

Admin have said they're aware of the fault, but nearly a month later I'm still waiting.... the helpline chat fell said it looked ok to him, but to everyone i show it look pixilated! When you zoom in all the other imagges and text remain crisp, except the logo! please can someone advise? www.jopond.com

TargetBargains · ‎05-13-2019

Not sure if anybody is still looking for an answer, but, what I did to fix my logo from being blurry was lowering the image size. So, my original logo is 502 x 502 pixels, saved as a PNG. Everytime I would upload it to the logo in my theme, it would be pixelated. Finally, what worked was lowering the image size to 200 x 200 pixels, saved as a PNG. This seemed to be the sweet spot as 100 x 100 was even worse than the larger one. I hope this helps somebody!

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Pudds · ‎12-02-2017

Did you fix it?

Pudds · ‎12-02-2017

We shouldn't have to! There's a serious fault... fix it!

Bernadette3 · ‎12-02-2017

I know it's frustrating. We do relay your messages to the developers, though. Have you already submitted a Vote on Feature request? I know there is a pretty popular one for images in general, but I can't seem to find one that specifies a blurry logo problem.

https://community.weebly.com/t5/Vote-on-Features/idb-p/IdeaExchange

Pudds · ‎12-02-2017

Done, but really, what's the point! Wanting a logo that is in focus is hardly a feature request, it should be a rectified fault after 7 months of asking!

Bernadette3 · ‎12-02-2017

Sorry about that @Pudds. Looks like I accidentally deleted my post. I just want you to know that I absolutely understand your frustration. I'll send you a private message and you can send me over your logo file if you want. There must be something we are missing because I definitely don't see blurry logos on every site I come across.

Pudds · ‎12-02-2017

Adam... still waiting!

wileycoyote1 · ‎12-03-2017

"submit a Vote on Feature request" has been adam's and weebly's response for two years.

are you kidding?

its not something anyone should have to request, its a design fault in your programing.

you're suggesting that we need to request that images are displayed sharply? that sharp images are an added "feature" you might offer if enough of us complain?

this isn't an issue people need to vote on, its what we expect when we pay you for hosting! (in my case, dozens of client hostings!!!!!)

STOP STALLING AND FIX IT PLEASE!

ahd03 · ‎12-06-2017

Has this been fixed yet? I'm really frustrated and have been messing with the logo for a client for roughly an hour. I'm a graphic designer and have exported the logo in a bazillion different formats, but nothing seems to help. The issue exists on my own site, but it's as terrible as it is on a couple of the other sites I've designed for clients. I've been with Weebly for over 8 years now and am thinking about trying out another platform. Seems like something that should have been fixed if so many people are having the same issue. 😕

ahd03 · ‎12-06-2017

Has this been fixed yet? I'm really frustrated and have been messing with the logo for a client for roughly an hour. I'm a graphic designer and have exported the logo in a bazillion different formats, but nothing seems to help. The issue exists on my own site, but it's as terrible as it is on a couple of the other sites I've designed for clients. I've been with Weebly for over 8 years now and am thinking about trying out another platform. Seems like something that should have been fixed if so many people are having the same issue. 😕 Yes, I've already voted.

Adam7 · ‎12-07-2017

Improvements to logos and images in general is something we're working on, although I don't have any updates on it right now, unfortunately. Sorry, @ahd03! I've seen varying results depending the size, shape, and design of a logo. One thing that can help is to shrink your logo down to size and save it as a PNG file, then upload that.

Pudds · ‎12-08-2017

Images on the website are fine Adam, it's just the logo's!

Weebly clearly isn't intersted in supporting their customers, so sadly I am looking to start all over again elsewhere.

Shame, I'll be introducing my group of 28 students to web building again this year. Last year they were all recommended to build on Weebly. This year you will loose potentially 28 new websites!

jeremyleediaz · ‎09-28-2018

Not to be rude but I feel as though for a company that makes platforms for websites that this issue should be super simple. I have never had this issue with any other platform. I chose weebly because the pricepoint was there and the builder so far was pretty straightforward for this site I'm building but it seems like sometimes either no one is listening or no one cares.

If you can code a CSS/HTML site platform/template from the ground up then it should be incredibly easy to fix this. It shouldn't even take up someone's entire day. I can't imagine there are many more pressing issues than fixing the VERY FIRST THING YOU SEE on a site with your name behind it.

I'm also aware that there are semi-workarounds (still not perfect though) and an upvote to make it a feature but... how is that a feature? That's a basic function.

Unfortunately I think I might be going elsewhere for this site because this may be a dealbreaker.

Bernadette3 · ‎09-28-2018

I'm sorry for the frustration you are feeling, @jeremyleediaz. What is the name of your site with the blurry logo?

andiemoore · ‎02-09-2019

Hi Adam,

I've just spent a bit of time and money investing in a new logo for my website and when I load it to Weebly the quality is quite fuzzy. Really not ideal, as that's at the top of my website page and represents my brand. As a photographer, I would want great quality and certainly not anything blurry. Can you let me know when Weebly will have this fixed?

Andie

Bernadette3 · ‎02-09-2019

Hi @andiemoore What is the name of your site please? Also, to anyone else on this thread that did not receive a reply, please post a link to your site with the blurry logo. 100% not intentional, but sometimes Adam and I do not get flagged for alerts. Seems to happen more on longer threads and I do apologize.

cwexplore · ‎10-07-2021

Hi @Bernadette and @Adam

I have the same problem with the logo. I don't feel comfortable or qualified to alter the code as some have outlined on this thread. My website is www.cwexplore.com.

If you could help fix this issue I would be very grateful.

Many thanks,

Charlie

Bernadette3 · ‎10-08-2021

Hi @cwexplore Can you confirm the file type, and size of the image you are uploading?

cwexplore · ‎10-09-2021

Hi @Bernadette

Thanks for your reply.

The file type is .png and I have tried it with the file size at both 800KB and 80KB and it comes out blurry both ways.

Bernadette3 · ‎10-09-2021

Are you resizing the logo after uploading it? Can you post the image here so we can see what it should look like?

Blastparts · ‎04-24-2018

Hi,

We're also having this issue.

Adam, are you able to provide a date on the when this issue is likely to be sorted please?

It seems a shame to not use Weebly over such an issue which surely can easily be resolved!?

Thanks

MustFit · ‎02-12-2018

"Some people have custom coded a logo in place of the default, although that requires a knowledge of CSS and HTML since you have to edit page templates and on. If you're familiar with both you could try that." What's the code in CSS/HTML to add a logo above the header? Thanks.