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Apparantly there is a new problem with the SSL

Hi competent comuters! 

My question is about SSL. 

A few months ago I did the emailing of my host ( as suggested)and everything seemed to work out. 

Now suddenly there is a problem with the ssl (it says it's not safe (?) and I can't attend the site from my mobile browser due to that (?)) . 

So I wanted to re-do what I did then, but now when I go to "settings" and "general" there is NO ssl tab? 

What's going on up in here? 

Thank you for your consideration. 

I'm new to internet business, but I am here for it. 

Kristinne 

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Square

Hi, @Kristinne. Thanks for your post!

It looks like you have an extra A record for your root domain, which is pointed to a different IP address:

https://who.is/dns/ravenutrition.com

You should remove that record, then give it a little time to propagate. If you find that it's still insecure after that, let me know and I can try retrying the certificate.

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Hi Adam, 

Can you guide me through how excatly I remove that? 

Best, 

Kristinne

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Square

Who do you use as your domain registrar? This should be the company that you are paying for the domain name registration. I see you had originally registered the domain through us, but it doesn't look like it's registered with us now.

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