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Cannot complete registration of domain.

When clicking the EDIT SITE button to get started, I get a dialog box to complete (Your domain was successfully purchased!)

On completing all info correctly and clicking COMPLETE REGISTRATION, nothing happens!! If I close the box I automatically go back to the SITES page again.

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16 REPLIES 16

I resolved this now ... thank you!!
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Square

Thanks for updating this to let us know you resolved it! Smiley Happy

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I am having this problem now.  I click Complete Registration and it doesn't do anything.  If I click on the x it takes me out of the edit mode.

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Hello @bmoore5

Sorry for the little snag, you are all set now!

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I am having the same problem with my site.  What was the fix you used? 

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I couldn't complete registration of my site either with ICANN and have written several times but nothing was done to inform what to do either so can something be done please as I can't seem to find any way of registering it even when I go to the ICANN website?

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Square

There was a temporary issue with our Registrar yesterday that might have caused trouble for you, @Ida.  Can you try again? If you still have trouble let me know.

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I also facing with this problem since today morning

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hi

I couldn't complete registration of my site either with ICANN and have written several times but nothing was done to inform what to do either so can something be done please as I can't seem to find any way of registering ? it redirect to weebly support center only....

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Square

Are you still having trouble, @Anu? It looks like you were able to register a new domain name today.

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Did everythig they told me... cache clear, browsing, restarting the computer, etc... still doesnt want me to signup

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Hello Gordy! Have you been in touch with support yet? They should be able to go through it with you step by step.

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I tried to register the domain name with ICANN six times and failed. Everytime I try a new domain name, but everytime, the process fails. It says domain name is already taken. After checking my account, I saw that I have been billed $10 fee associated with domain name registeration six times, but the domain name has not been registered yet. Can someone please tell me what is going on?

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Square

Hi @Habib123 What is the domain name that you registered? Did you register through the browser or through a mobile app? 

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If I remember correctly, one of the domain names i tried to register and failed was weebly.habib-ahmed.com, weebly.habib-ahmed.co, weebly.habib-ahmed.net

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Square

Thanks for the info! You are not able to register a domain name with Weebly in the name. However, you can set your site to use a Weebly subdomain if you like. For example, habib-ahmed.weebly.com, and you would just need to set this from the Settings tab in the editor. These domain names are free! Smiley Happy Otherwise you can use your domain credit to register a personalized domain like habib-ahmed.com (if it's available)

I verified that all of the charges automatically processed to refund back to your card. 

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