Help....!
I have been unable to access the mailbox for one of the apps attached to a domain. I had this problem a while ago with another email app purchased through Weebly and was told that it had been 'cancelled' - not by me, and the same thing seems to be happening again with a different mailbox. I have paid for the app, but every time I try to log into it to get emails, I get an error message from Google telling me to contact my reseller, Weebly.
When I go onto my Weebly Google Apps screen, it tells me the domain is set up for email forwarding - but I cannot actually access all the old emails on that account/email address. why is this happening, and how can I fix it? Weebly did do something before to fix it for me, which involved deleting all my payment methods, but I cannot now find those emails either!
This is causing me so much greif, I am seriously considering (as I did before) ditching all my weebly sites and just starting over somewhere else. although I am not sure if the problem is with Weebly or with Google Apps, which seems to dominate the market... am looking for alternatives and testing them out, but if I don't have to ditch all my sites it would be better...
I hope someone can help. I'm not very tech-savvy so perhaps it is my fault, but I would like to try and get this fixed if possible.
