G Suite Basic Suspended

[Amindfulearth]

Hi

I created a site through Weebly

Signed up to a 14 day trial of Gsuite through Weebly

Once this finished I bought gsuite

Now my gsuite is suspended and I have been asked to "Please contact your reseller in order to get access to Google Workspace."

What do I do?

[Amindfulearth]

Hi,

I am experiencing the samething..

What is the solution?

[Bernadette3]

Hi @Amindfulearth It looks like the service still needs to have the domain name verified. Are you able to log into admin.google.com? This is not the same address you use to check your email. 

[Amindfulearth]

I setup the Weebly account with jamesascholfield@googlemail.com, but I can't access admin.google.com with this address. What do I do?

[Adam7]

Did you still need help with this, @Amindfulearth? I checked your service and it looks to be active within our reseller account now.

[Biosphere]

I am also having the same problem - I don't see anyone coming up with a solution?  😞

[Adam7]

This looks to be something our engineers are working on fixing, @Biosphere. Have you contacted our support team yet? I would do so, that way you can get updated when it's fixed.

[Biosphere]

So frustrating.  Live chat is utterly useless and I can't use phone support as in the UK - does anyone have a solution PLEASE ??? !!!!!

[Joe]

Hi there, @Biosphere - can you give some insight into the roadblock you are facing with chat support? That would be your best option considering you are in the U.K. It looks like most folks who had this same problem got this resolved through our Support Team.