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Hello i having problem with this payment processor. Looks like 50% of my customers ( selling in UK ) 50% are successful payments and 50% is failed. the issue is verification problem and email valid. what can be a problem? currently loosing 50% of my profit due to this fails.
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2 REPLIES 2
Hey there, @primecurls -
Welcome back to the Community and thank you for posting about this.
For something this account specific, I am going to recommend reaching out to our CS Team directly: 0800 - 098 8008 .
One of our advocates can take a deeper look into what you're seeing with your payments missing.
Thank you!
Kassi
Community Moderator, Square
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Community Moderator, Square
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We are having the exact same issue
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