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why aren't my offline sales transferring?

I am not sure if my offline transactions are transferring, my terminal says they haven't, but when I go to Square dashboard online, the transactions are showing up under reports.

 

When I tried to log out, terminal won't let me, says there are still un transferred transactions.  The total and quantity online matches total and quantity on terminal. I'm confused! 

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Square Community Moderator

Hey there, @Demipopcorn

 

Welcome back to the Community! 

 

Whenever you are getting that message about payments, please make sure you have a strong internet connection on the Terminal. This is required for the download. 

 

Also, here is a Support Article with more information on Offline Mode. 

Kassi
Community Moderator, Square
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