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my dashboard won't load and square support replies that they can't transfer my account, wtf!!!

As of about 2 weeks ago my dashboard won't load on my mac about 90% of the time which is making it impossible for me to send invoices to clients in a timely fashion which means I am not getting paid in a timely fashion.

 

I've cleared the cache, my os is up to date, I have tried all the browsers, and informed square support of all this when I couldn't find an answer in the commnuity - 

 

and square support replied that they can't transfer my account, wtf!!!

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Square Community Moderator

Welcome back to the Community, @healingarts

 

Sorry to hear your Dashboard is still having issues despite all of the troubleshooting you've done to fix it. 

 

I know you mentioned contacting our CS Team already, would you be open to contacting them again to file a ticket with our engineers? 

 

You will provide all of the necessary information & engineering can take a deeper look into what's causing this issue. 

 

Please let me know if you have any other questions. 

Kassi
Community Moderator, Square
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