Jules87
09-18-2017
09:31 AM
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email notification of online purchase
I did not receive an email notification of a recent purchase. I just happened to login and see the purchase on my account. Does anyone know how to fix this?
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RHatch
09-18-2017
09:39 AM
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Make sure your email notifications are correctly set. Check your spam filter and make sure they didn't get blocked. There are occasions where emails don't trigger, but very rare.
Jules87
09-18-2017
11:01 AM
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I already checked that. I just looked at my other location under the same account and found 3 more purchases that I didn't receive emails on. Can someone look at my account and help?
thanks,
Jules87
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RHatch
09-18-2017
11:06 AM
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I would contact support to see if they can do anything.
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