popericky
05-03-2023
10:52 AM
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checkout
My phone only allows tap as a way to pay, not accepting cards with chips to be inserted. How do I get it back accepting sliding cars in?
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JK_Fiber_Art
05-03-2023
11:10 AM
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Hii Popericky,
Technology is great when it works but, a challenge to figure things out when something goes wrong. Assuming you have Square's Reader for Contactless & Chip - have you tried to reset the unit - there's list troubleshooting steps here. If you have exhausted all of the options listed on that page, there may be something wrong with reader that can't be fixed however, as a last resort, a call to Tech Support be needed.
jk