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Why does my inventory keep switching to zero?
I just switched over to the Weebly store from old square store 2 days ago. Yesterday I had customers calling to ask if we had really sold out of our baked goods. When I looked all of my inventory was at 0 even though we had not sold the quantity I put in. Today I had to keep checking our site and sure enough randomly throughout the day we would show sold out (-1) of an item we had plenty of. Tonight I updated all of our food inventory and 1 hour later I looked to see that our pies all had (-1) inventory.... saying sold out on site 😞 Everything else was fine. Is this a glitch or what in the world is happening????!!!
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Yikes, that definitely shouldn't be happening. Our Ecom Team will need to take a look at your account specifically. Have you reached out yet? @BT3
Community Moderator, Square
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