Why can’t I transfer money to my own verified bank account due to Square Server Errors?

[lashspell]

Every time I try to transfer my money to my bank account, it tells me that Square is having server errors, try again later. This has been happening for a week. This is after I changed my bank account to my new one. The bank account IS verified. I also can’t receive instant transfers either! It won’t let me and tells me I need a verified bank account (which I have by the way). 

Anyone having this issue?

[Joe]

Hi there, @lashspell. Thanks for reaching out to us here on the Seller Community! Happy to have you join us here. Welcome! 

So sorry to hear about the trouble with your Transfers coming over to your attached bank account. Strange, indeed! We appreciate you providing the screenshot above - it goes a long way in helping us determine the root cause of the issue.

Usually when the Point of Sale app is having issues connected with our Database Network, it will display this message concerning Server error. In more simpler terms, this usually is an issue with establishing a secure cellular or Wifi connection. Would you mind walking through these specific troubleshooting steps and seeing if they get you where you need to be? 

If those don't work, I would recommend flagging this over to our Support Team when possible; they can take a more 'hands-on' approach of diagnosing the issue with you.

Keep us updated! I want to make sure this gets solved for you.