Why can't I get through to customer service?

[CDHarris]

I need to speak with customer service because I need to change my email account because I can' get into my origial email. I tried to rest my email but you have to be able to access the old email to be able to reset.

I'e been trying to call and can' get through.. Why? I need help!!

[katieand]

Hi @CDHarris - We just tested your customer code and it works. Can you try calling again? 

Here are some instructions to get your customer code just in case.