Why can't I get past the "Enable bluetooth Access"...

YellowRibbons · ‎04-15-2023

I am trying to get my Square re-set after having my cell "disappear" while I was in the hospital. I'm working on set-up, and I reached the "Enable Device Settings" function, and it will NOT let me do anything with the "ENable Bluetooth Access" setting. HELP!!

Candlestore · ‎04-16-2023

@YellowRibbons ;

Are you trying to connect a cell phone to the Bluetooth card reader?

Since your device was connected before you may have to go to your Bluetooth setting on your device to Forget the Square Bluetooth reader then follow the steps to connect the reader through the Square App you are using for payments.

Here are some trouble shooting steps you can try. 5673-square-contactless-and-chip-card-reader-troubleshooting

Keith
Owner
Pocono Candle

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Why can't I get past the "Enable bluetooth Access" on "enable device settings?"