Why are items showing up as on Sale when I don't have them on sale?!

[JennaH]

Random items are showing up with the SALE flag but I don't actually have them on sale. I have gone through all of the items and variations individually and none of them have a sale price entered. All of them are still indicating on sale with the "one or more variations of this item has a sale price" flag. Help!!

[Goldneye · Accepted solution]

HI, recently there were a few community posts regarding this error.  

You can try to contact Customer Support with this link.  Monday to Friday.  (today may be a holiday for them)

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.