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What happened to the option to nktify clients by email or text on the appointment app?

When making an appointment I had the option before to notify the client of the appointment via email or text. Now that option has seemed to disappear.....any suggestions???? 🤷‍♂️🤷‍♂️🤷‍♂️

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Admin

Sorry to hear this!! You should still be able to see and use this option. Please make sure your app and device are up to date, then check the steps below to make sure you haven't missed anything.

  1. Click Create Appointment or click-and-drag the block of time you’d like to book.
  2. Enter client information, location, service, appointment notes and book a staff member > tap Save.
  3. From the Customer Notifications menu, tap the Customer Notifications field.
  4. Scroll to select a notification option.
  5. Enter an optional message to your customer > tap Book Appointment.
AshleyK
Community Moderator, Square
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