x

The square icon is not showig up on my phone.

I have deleted and reinstalled the App. I continue to have to open it from the App Store

831 Views
Message 1 of 4
Report
3 REPLIES 3
Square Champion

what phone do you have?  if you have installed it there isn't a reason that it shouldn't be there.  maybe it is in a folder?

825 Views
Message 2 of 4
Report

iPhone.  I had it on there at one point and removed it.  I use it for our Not-for-Profit.  I have looked through all the folders it is not there.

823 Views
Message 3 of 4
Report
Admin

@Gwyn Can you try opening the app from the App Store? So, tap on the App Store icon > search for 'Square Point of Sale' > tap Open (or you might see Update, when you've updated then tap Open).

 

When you open the app, tap the home button on your iPhone to close the app and when it closes you should see exactly where the app is on your phone! 

️ Helen
Seller Community Manager

795 Views
Message 4 of 4
Report