Square contactless chip reader no longer charging

[Fixit1]

2nd gen contactless chip reader no longer charging. Square refuses to exchange it for a new one. It was 1 yr in May 2024. This is my my 3 or 4th chip reader. Stopped charging. Did all the resets. Everything is.up to date. My husband's contactless chip reader still works after a couple of yrs! My original one worked longest. After that, stop charging after several months. Square won't do anything about it. Square representative tells me I have to order a new one. I guess I'll just be exchanging them every 9-10 months then.  That's the only way I can think of to resolve this problem that Square isn't doing anything about. From other posts I've read. This seems to be an ongoing problem.  Square should be exchanging them. 

[Minion]

HI @Fixit1 

Sorry to hear about your chip reader problems and that it quit charging.  Square does only offer a 1 year limited warranty though on their chip reader.  

Hopefully your next one will last similar to your husbands.