x

Square Appointments calendar displaying a blank banner?

I use Square Appointments on a web browser for my salon. Recently I have had an issue with my calendar display. When I advance to the end of November or any time after that a large white banner appears at the top of all calendar columns for my employees. Inside of the banner there are small boxes with the letter P inside of them. When I click on any of the P's it brings up the "Personal Events" page for scheduling time off per employee. The banner displays before any scheduled services on the calendar, but makes it hard to scroll on the page. I typically use Google Chrome but the issue is occuring on Safari as well. Any idea why this is happening? I reached out to customer support but have not heard back, and can't seem to find any other threads about the same issue. 

 

This is what it looks like. Thanks.

 

 

Screen Shot 2017-11-11 at 5.43.48 PM.png 

804 Views
Message 1 of 2
Report
1 REPLY 1
Admin

 

I'm very sorry for this late reply @pinnsalon!

 

It looks like you've already been able to reach out to our Support team by the time I read your post. They are investigating this issue with our engineers and will reach out to you again as soon as a fix is in place. I'll be keeping an eye on this issue as well and I will update this thread too, in case anyone else is having the same issue.

 

Thank you very much for brining this to our attention and for your patience while we investigate! 

️ Helen
Seller Community Manager

779 Views
Message 2 of 2
Report