Sales Tax Error

[JJ815]

I am noticing that Square is charging 6.xx% sales tax when my customers check out.  It is set to 6.00% sales tax (I double-checked).  

So let's say that my customer buys something for $99.  6% sales tax is $5.94, which makes the total for the customer $104.94. This is the correct total.  

In actuality, my customers are being charged $105.93, which is 6% of $99.93.  My item is most definitely set to $99.00 even.  So where is the error and how can I fix it?  I really don't want to do creative bookkeeping in my CRM to adjust for this every single time.

[Kassi_]

Hi @JJ815 -

I would recommend reaching out to our Customer Success team if your Sales Tax percentage isn't computing correctly. They will be able check the detail on our end and help direct you to a solution. 

Use this link to get your Customer Code and phone number needed to reach us- http://squ.re/contact/

(Tip: after clicking the link above, hit More > I Don't See My Issue. There, our phone number will generate along with your customer code).