moonstonepots
10-25-2019
03:59 PM
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Re: 💡Preemptive PG&E Power Shutoff in San Francisco Bay Area💡
Are these power outages affecting the entire square system? I’m on the East Coast and approximately 25 minutes ago my system logged out and I’m unable to get my iPad to log back in.
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Valentina
10-27-2019
02:52 PM
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@moonstonepots, what you experienced Friday afternoon/evening was an incident within the Square Point of Sale app that has since been stabilized.
We’re sincerely sorry about any frustration this may have caused - and please reach out to our support team if you're still experiencing related issues so we can take care of you!
Valentina
Community Moderator, Square
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Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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