x

Product Page Won't Load

My product pages have ceased to load. I enter in the photos and information, and I get

 

"Something went wrong. Please try again." It happens over and over, and just started several minutes ago.

 

Is anyone else having this problem, and is there a fix? Or is something going on with the Square software?

 

Thanks!

495 Views
Message 1 of 4
Report
3 REPLIES 3
Square Champion

Hi @YummyStuff.  Can you post your web site URL?  I’m not having any problems with pages loading, and I haven’t read of a site-wide disturbance.  (Also, I agree.  That generic, unhelpful error message is just wrong! LOL)

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है
448 Views
Message 2 of 4
Report

Thanks! The site began saving my products again. You're correct - a bit more information on the error message would be helpful!

410 Views
Message 3 of 4
Report
Square Champion

I’m glad to hear it. Maybe that will the next Square windmill I tilt at — translate error messages into real people language and make them useful!, lol. I was a programmer in a former life. Trust me users are lucky they don’t just see a string of zeroes and ones for error messages!  Ha 

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है
373 Views
Message 4 of 4
Report