Product Page Won't Load

YummyStuff · ‎07-06-2023

My product pages have ceased to load. I enter in the photos and information, and I get

"Something went wrong. Please try again." It happens over and over, and just started several minutes ago.

Is anyone else having this problem, and is there a fix? Or is something going on with the Square software?

Thanks!

TheRealChipA · ‎07-07-2023

Hi @YummyStuff. Can you post your web site URL? I’m not having any problems with pages loading, and I haven’t read of a site-wide disturbance. (Also, I agree. That generic, unhelpful error message is just wrong! LOL)

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है

YummyStuff · ‎07-07-2023

Thanks! The site began saving my products again. You're correct - a bit more information on the error message would be helpful!

TheRealChipA · ‎07-07-2023

I’m glad to hear it. Maybe that will the next Square windmill I tilt at — translate error messages into real people language and make them useful!, lol. I was a programmer in a former life. Trust me users are lucky they don’t just see a string of zeroes and ones for error messages! Ha

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है