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At the end of each business day, (we close out at 7PM CST) I run our Payment methods report. The net total, (total collected minus all fees) has not matched (since July 17th, 2023) the Balance Transfer for the day... I am anywhere from $1 - $6 less in the transfer. If I go back in 2 hours later, my payment method report is different than the one I printed at closing... the total collected is the same amount, but now the fees are totally different. Ideas?
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I am not sure why this is but on the Balance Transfer you should be able to see the Gross Sales - Fees and any other adjustments and locate the discrepancies.
Desktop Dashboard > Balance > Under Location choose your Business entity > View All Transfers > Select the Date
Then a Popup shows the Gross Total for the deposit and all fees by Square. My deposits are off since I have a Square Loan out.
None of this would explain why the Fees change though.
Owner
Pocono Candle
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