POS app crashes when entering cash received amount during checkout

[JTsBagels]

The title of this thread has been edited from the original: square stand crashes when enter cash received amount

We use the square stand at a bagel shop and starting this morning the square app crashes on the IPad when we enter an order and put in the amount of cash received. For example we ring up a sale of coffee for $2.00. Click payment method cash and then enter $5 cash received. The app crashes and we have to restart the app.

[JustinC]

Sorry to hear your trouble with the POS app. Try the app troubleshooting steps linked in @nika_sq_'s answer on this thread first. If you're still having issues, contact our CS Team (linked in her post also)

@JTsBagels