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Welcome to Square! Would you mind providing more details about what you mean when you say "read two ways?"
As a background, the free magstripe reader will allow you to swipe cards only. If you wanted to accept chip transactions, you would need to check out our Square Chip Card Reader, or our Contactless + Chip Card Reader.
Sean
he/him/his
Product Manager | Square, Inc.
So square offers 2 kinds of readers you could attach to your mobile device's or tablets. They also offer 1 that uses blue tooth. I think you might have the free one that they send to you. If you want to be able to read the chips on the credit card you will have to get the chip reader. Square offers one that is a little larger than the free one they send you that fits into your earphone Jack on your mobile device which does not require chrging and they have a free standing "contactless reader" that needs to be charged and runs on batteries. Tel us which one you have so we could help you a little better?
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You can purchase your $29 mag-stripe and chip reader directly from squareup.com/shop/reader.
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[Redacted] I need is to get a new card reader for my new phone. Please call me plus I am not.good at texting
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Hi @WIERZBICKI - I merged you to a more relevant thread. Purchase a new reader from our Square Shop.
Community Moderator, Square
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I lost my reader from my Android I need a replacement how do I go about it
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Hi @Derosier6725 - Welcome to The Seller Community, it's always nice to see a new face 😊
Great Question.
Square offers one free reader upon sign up and additional readers will need to be purchased through our Square Shop.
Visit our Square Shop for all of your hardware needs.
As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨
Community Moderator, Square
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