My site keeps saying all my products are $NaN

[Shatterrainbows]

I don't know why it keeps doing this, the link to my site is https://shatteredrainbowsmusic.square.site/

[JK_Fiber_Art]

Hi Shatterrainbows,

Sorry you're having issues - it can be frustrating to say the least.  I believe the issue is with how your online items are configured because you're not the first person to experience the same issue.   There's some troubleshooting tips here that's worth a look.  Also check to see if you have a Shipping Profile setup.  Just some things to check.

jk

[Meganjs]

Hey, I'm having the same issue. I've gone through alot of this troubleshooting, everything looks fine. What did you do to fix it?

[JJ_]

Hello @Meganjs 

Sorry to hear you are experiencing this problem. When you have a moment please reply with a link to your Square Online site, and I will gladly look into this for you.

[Meganjs]

Thank you!

goidahoswag.square.site 

[Meganjs]

Hey did you get this fixed? What did you do?

[_Violet]

Hi @Meganjs 👋 Violet here, following up for @JJ_. It looks like you still need help with this, so I kept the ball rolling on your inquiry.

I took a look at your website but I'm not sure what's causing this error. I escalated this issue to our Square Online Support Team so they can look into this as well.

I'll follow up with you again here once I receive an update. Thanks for your patience in the meantime! 🙏

[_Violet]

Hi again @Meganjs - I received a reply from the Square Online Support Team and this is what they said:

"The item "Cotton T-Shirt" is set for Shipping, but the Seller doesn't have Shipping set up. They'll need to log into Square Online then go to > Fulfillment > Shipping > Set Up Shipping. The Seller is also missing their Store Information in their Square Online Settings. The Seller will need to log into Square Online > Settings > General to add that. Once the Seller has done both of those things, the site/item should function properly."

I hope this information is helpful but please do let me know if you have any additional questions.

[Meganjs]

I will attempt it. Thank you so much!