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My magstripe reader is not working. How can I troubleshoot?

[The title of this thread has been edited from the original: Square Reader Trouble]

 

 

I have had my square reader since January 2014 and it has worked very good up to the last few days. Now its not working at all.  Pls advise.

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Hey @mrfsbo-

 

Thanks for posting in the Seller Community. 

 

What reader are you using? If it's from 2014, it is likely our Magstripe Reader. 

 

Here is an article with troubleshooting steps. If those don't work, please reply back in this thread or call our Support Team

 

I hope this information helps! 

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