TRMulhair
08-10-2021
11:53 AM
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Lauchpad Says - "Nothing to Manage"
- I have an employee that we sent the invite email.
- She clicked the link and created an account.
- Her status still says invited, but I am unable to send a "re-invite" email. I get an error that says unable to send.
- When she logs into her square account square goes to a "personal setting" page showing her email and pass. She can only change her email / pass or go to Launchpad (See attached screenshot)
- Going to launchpad only shows a black screen with the phrase "Nothing to manage" (see screenshot)
I am looking or any advice on how to get this employee access to the dashboard.
Thanks
1 REPLY 1
Valentina
08-10-2021
12:27 PM
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Our Support team would be able to straighten things out quickly, if you give us a call @TRMulhair! 💇♀️
When you have a moment, please reach out by phone by logging into your Square account and heading here.
Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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