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Items suddenly unavailable
my online shop was working fine for 2 months but now everything is showing at unavailable. I have checked all items are available on the item editing page but all still showing as unavailable. They are services so no physical items for shipping.
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Hi @Sfarrow, thanks for flagging this.
Sorry to hear you are running into this issue.
Looking at your site I can see 'Block of 5x 60 minute sessions with video analysis' is available for purchase, but the rest of the items are not.
Are you using Square Appointments? From what you have described, everything is set up correctly. I'm going to check this with our Square Online to see if there's something we're missing here, because on the landing page the price appears but when you click into the item it is no longer there.
I'll revert back here when I have an update.
Community Moderator, Ireland, Square
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After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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Hi @Sfarrow, thanks for your patience.
I had a look at your site and all items are now all available and can be added to basket.
Let me know if anything else comes up!
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
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