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Inventory Tracking Turned Off

There was a recent visual update to square on-line. Inventory tracking has been turned off on every item in my inventory. It seems to decrement during the sale still but anything in coming I have to make a couple of clicks before I can add inventory. Is this something I can avoid? If not, how did Square come to the idea of turning this off? Does this benefit me in a way that I do not see? 

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Square Community Moderator

Hi @TheOpenEye,

 

I am not aware of recent update where the inventory tracking has been turned off for Square Online.

 

Since this does seem like an account specific issue, and I am not able to look further into this on my end. Please contact the support team, at 855-700-6000 or  https://squ.re/3LwClTu

 

If you need any further help please let me know!

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I have received this type of reply in the past. When I get to the support team, they are less than helpful. I will try again. Thank you,

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I cannot seem to figure out how to turn off the stock for all my items, I do not want square to manage my inventory, thank you.

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Square Community Moderator

Hi @smmchurch,

 

I noticed it's your first post, welcome to our community 👋 

 

Navigate to the Items section > click on an item name  > click on the current stock number > toggle the Tracking switch off. You can also follow these steps to make these changes in bulk. 

 

Please let us know how you go!

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