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There was a recent visual update to square on-line. Inventory tracking has been turned off on every item in my inventory. It seems to decrement during the sale still but anything in coming I have to make a couple of clicks before I can add inventory. Is this something I can avoid? If not, how did Square come to the idea of turning this off? Does this benefit me in a way that I do not see?
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Hi @TheOpenEye,
I am not aware of recent update where the inventory tracking has been turned off for Square Online.
Since this does seem like an account specific issue, and I am not able to look further into this on my end. Please contact the support team, at 855-700-6000 or https://squ.re/3LwClTu .
If you need any further help please let me know!
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I have received this type of reply in the past. When I get to the support team, they are less than helpful. I will try again. Thank you,
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Hi @smmchurch,
I noticed it's your first post, welcome to our community 👋
Navigate to the Items section > click on an item name > click on the current stock number > toggle the Tracking switch off. You can also follow these steps to make these changes in bulk.
Please let us know how you go!
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