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Instant Deposit Failing?

I am trying to do instant deposit, I have had instant deposit for a long time now. When I go to click on instant deposit it tells me there is a problem and to go to support center... well I’m here and now what?

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Square Community Moderator

Hi @billijodavis123! Welcome to the Community.

 

I'm sorry you're having trouble using Instant Deposit. Also for reference- this is the Seller Community. Our Support Center is a different page at www.squareup.com/help. 

 

Sometimes Instant Deposit can fail if a bank's network is down. Were you able to push it through or are you still having issues? 

Ashley C
Community Moderator, Square
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Hello,

Instant transfer was not credited to the bank account nonetheless confirmed and debited by square as I ordered an instant transfer, unfortunately it didn't go through? Eventhough, 2 other instant transfers ordered hours after this one were credited immediately 🙂 ...What do you think happenned ? Thank you, Best regards

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Square Community Moderator

Hi there, @zembrettita 👋 Thanks for taking the time to reach out to us here on the Seller Community to let us know about your issues. So sorry for the trouble here!

 

While the Seller Community is a public forum space, we won't be able to jump into account specific details here. However, there are a few threads that we can point to of other Sellers who also experience this same type of issue. I've gone ahead and merged your post with a Similar Thread of Sellers who also experienced this issue. You should find some helpful troubleshooting here. 

 

If that doesn't get you where you need to be, you can also reach out to our Support Team and we can jump into your account specifically to troubleshoot this with you!

 

Let me know if you have any questions. 

Joe
Community Moderator, Square
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