Imported Changes and My Pictures Moved to the Wrong Item

[takeishacpa]

I exported my item list to update my stock, SKU, and other details.  When I imported my item list for the updates, several of my item pictures moved to another item.  I.e. the pictures are still there, but they are now with the wrong item name and description.  How can this be fixed?

[isabelle]

Hey @takeishacpa!

Thanks for posting in the Seller Community. 

Hmm. That doesn't sound right. So sorry about this. It sounds like maybe the tokens got mixed up so the items weren't updated properly.

We do have the ability to revert an item library to a previous state (such as prior to the most recent import/update). Would that be a solution? So you can reupload? If so, please contact us a request an item library revert. We only do it in scenarios like these. 

Let me know! ✨