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I use the square stand and usb scanner. 2 days ago scanner was working iPad had an update now scanni

I use square stand and usb scanner. 2 days ago everything worked fine. Today after iPad update scanner not working and only options settings give me is for Bluetooth.   Help,,!!!!!

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If you haven't already, my next recommendation would be to ensure that the Square Point of Sale app is up-to-date as well. It sounds like your iPad updated itself, but I'm not sure whether you are currently running the latest version of the app on your iPad, @gyount49.

 

Running through these troubleshooting steps should get you where you need to be. Please be sure to get in touch directly if you're still running into trouble afterwards, by logging into your Square account and heading to this page.

Valentina
Community Moderator, Square
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