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How to add a variation without going through options
I have been with Square for 8 years. In this time, they keep "making it better" by changing the way we enter our product information. With the last change, I have found it nearly impossible to enter my items without have one issue or another. I sell a lot of my event tickets through my market place. I have tried to enter four classes with tickets only to spend HOURS trying to get the stock entered or trying to find a way to do variations of the tickets times. I have gotten the variations to show under the ADD Options, but it doesn't look right. And when I do get it added under ADD Options, I can't get my stock added. It tells me the sku is not available. I have even gone back to an old event, copied it and tried to use it since the variations are on it the way it needs to be. But again I hit a wall that tells me my sku is not available. I have people who want tickets and no way to get it to them through my Square. I am about to give up Square and find another platform that cares about our experience and is there to help us get it done. I have worked with my account manager and a customer service rep and got no where. I need HELP!!