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How do you get WooCommerce to sync "Available to sell" inventory verses total "Stock"?

We are using the plugin the WooCommerce Square app to sync inventory from our Square account to WooCommerce. The issue is that it's pulling overall total stock and not available to sell stock. I don't see a way in the plugin to make this happen.

 

The seller sends a lot of invoices, which don't pull stock out of the main stock column until it's paid. Hence, we end up with differences between the total stock column and what's truly available to sell online. We need to tweak things, so the website pulls stock from the available to sell column, otherwise we are going to run into issues where an unpaid invoice is out and someone buys online, and we end up with an issue where we don't have actual product for the online sale. I hope this makes sense. Has anyone figured out how to adjust the plugin to do this? Thanks!

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Square Community Moderator

Hello @HypeMill 

 

WooCommerce features, services, and subscriptions, as well as the integration between Square and WooCommerce, are managed by WooCommerce directly. For additional help, you'll want to visit their Support Center.

 

Thank you. 

 

Frances
Community Moderator, Square
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