Error validating the QBO currency against the Square currency. Multi is off in QBO & USD is selected

[lharris5westga]

I keep getting this currency error.  I have checked QBO and multi-currency is off and United States Dollar is selected.  I can't find what is selected in Square.  How do I fix?

[Sean]

@lharris5westga - Welcome to the Seller Community, and kudos on your first post. 👏  While I can't speak to QuickBooks Online related issues, if you connect with QuickBooks directly by calling 1-800-871-3334 - they should be able to help.

[lharris5westga]

The problem is resolved.  There was an app already set up to sync with QuickBooks desktop.  I removed that app and the QBO app.  When I added the QBO app again the sync was successful.  I can only assume that having the two different QuickBooks apps were causing the problem.  The other app was Commerce Sync.  At first I didn't realize it was QB app.

[Sean]

@lharris5westga - Awesome to hear, and thanks for reporting back! 👍